This Privacy Policy describes how zin.com (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

Collecting Personal Information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information that can uniquely identify an individual (including the information below) as “Personal Information.” See the list below for more information about what Personal Information we collect and why.

Device information

• Examples of Personal Information collected: version of web browser, IP address, time zone, cookie information, the sites or products you view, search terms, and how you interact with the Site.
• Purpose of collection: to load the Site accurately for you and to perform analytics on Site usage to optimize our Site.
• Source of collection: collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels.
• Disclosure for a business purpose: shared with our processor Shopify.

Order information

• Examples of Personal Information collected: name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.
• Purpose of collection: to provide products or services to you to fulfill our contract, process payment information, arrange for shipping, provide you with invoices and/or order confirmations, communicate with you, screen orders for potential risk or fraud, and, when in line with your preferences, provide you with information or advertising relating to our products or services.
• Source of collection: collected directly from you.
• Disclosure for a business purpose: shared with our processor Shopify.

Customer support information

• Purpose of collection: to provide customer support.
• Source of collection: collected directly from you.

Minors

The Site is not intended for individuals under the age of 18. We do not intentionally collect Personal Information from children. If you are a parent or guardian and believe your child has provided us with Personal Information, please contact us at the address below to request deletion.

Sharing Personal Information

We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above. For example:

• We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.
• We may share your Personal Information to comply with applicable laws and regulations, respond to subpoenas, search warrants, or other lawful requests for information, or to otherwise protect our rights.

Behavioural Advertising

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For example:

• We use Google Analytics to help us understand how our customers use the Site. You can read about Google’s privacy practices here: https://policies.google.com/privacy?hl=en. You can also opt out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
• We share information about your use of the Site, your purchases, and your interaction with our ads on other websites with our advertising partners. We collect and share some of this information directly with our advertising partners, and in some cases through cookies or similar technologies (which you may consent to, depending on your location).

For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

• Facebook Ads Settings: https://www.facebook.com/settings/?tab=ads
• Google Ads Settings: https://www.google.com/settings/ads/anonymous
• Bing Ads Settings: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

You can also opt out of many of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.

Using Personal Information

We use your Personal Information to provide our services to you, which includes offering products for sale, processing payments, shipping and fulfilling your order, and keeping you up to date on new products, services, and offers.

Cookies

A cookie is a small piece of information downloaded to your device when you visit our Site. We use a variety of cookies including functional, performance, advertising, and social media cookies. Cookies help improve your browsing experience by remembering your preferences (such as login and region), so you don’t have to re-enter this information on subsequent visits. Cookies also provide anonymized data on how users interact with the Site.

We use both session cookies (which last until you close your browser) and persistent cookies (which remain until they expire or are deleted). Most of our cookies expire between 30 minutes and two years from download.

You can manage or block cookies via your browser settings, but note that blocking cookies may affect Site functionality and your experience. For guidance on managing cookies, visit www.allaboutcookies.org.

Please note that blocking cookies may not fully prevent sharing of your information with third-party partners. To opt out of such uses, please see the “Behavioural Advertising” section above.

Do Not Track

Currently, there is no uniform industry standard for responding to “Do Not Track” signals from browsers. Therefore, we do not alter our data collection or usage practices when we detect such signals.

Changes

We may update this Privacy Policy periodically to reflect changes in law, our practices, or operational needs. We encourage you to review this policy regularly.

Contact

If you have questions about our privacy practices or would like to make a complaint, please contact us by email or mail:

Email: customerrelations@zin.com
Mailing Address:
ZIN, Maharashtra, India
Phone: +91 8080 554 554, +91 8070 122 122

If you are dissatisfied with our response, you have the right to lodge a complaint with your local data protection authority.